Police Services Dispatcher (Orono)

Continuous Recruitment in Anticipation of Future Vacancies
The University of Maine Police Department is seeking qualified candidates to fill full-time and temporary part-time positions in the Communications Division. Work schedule will vary and will include day, evening, midnight, weekend and holiday work.
Essential Duties & Responsibilities:
Employee operates a variety of communication systems for an enhanced 911 Operations Center. Information is often confidential, sensitive, and time-sensitive and must be prioritized. Judgment must be used in answering verbal communications regarding rules and regulations; discretion is often used to determine and interpret an appropriate course of action.
Knowledge, Skills & Qualifications:
A Certified Terminal Operator's license and one year of experience in an Emergency Operations Communications Center preferred. Successful candidate must have the ability to obtain the Certified Terminal Operator's certificate at the Maine Criminal Justice Academy and the Emergency Medical Dispatch certification with the State of Maine within one year of being hired, if not currently certified. Candidates will be required to complete a series of testing including written and oral examinations, a psychological interview, a background investigation, a physical and a polygraph test.
Successful applicant must show previous demonstrated ability and knowledge of Microsoft Office including Word, Access, and Excel. Strong written and verbal communication skills, judgment and initiative, excellent organizational skills, attention to detail, the ability to work independently, and superior customer service skills are required. The successful candidate must be able to function well under pressure with adverse stimulation and handle potentially life-threatening situations. Individuals must be highly motivated.
All UMS employees are required to comply with applicable policies and procedures, as well as to complete applicable workplace related screenings, and required employee trainings.
Materials must be submitted via "Apply For Position." You will need to create a profile and application; upload a cover letter and a resume/curriculum vitae which fully describes your qualifications and experiences with specific reference to the required and preferred qualifications, additional documents would include proof of CTO & EMD certifications; and provide contact information for three professional references. Incomplete application materials cannot be considered. Review of applications to begin immediately until a suitable pool of candidates is found.?
The University of Maine is an EEO/AA employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, age, disability, protected veteran status, or any other characteristic protected by law.
Fiscal Year (12 Months)
Required Documents:
Cover Letter, Resume/CV

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